Privacy Policy

Plain-Language Summary: RIXQuant collects only the data necessary to provide our services. We do not sell your personal information. You control your data and can request access, correction, or deletion at any time. We use industry-standard security measures to protect your information.

Introduction

RIXQuant is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy describes how RIXQuant ("we", "us", or "our") collects, uses, stores, and discloses your personal data when you use our website and services, as well as your rights with respect to that data. We process personal data in accordance with applicable data protection laws, including the laws of the United Arab Emirates.

By using RIXQuant's services or interacting with our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information.

Information We Collect

We may collect various types of information from you, either directly (when you provide it to us) or indirectly (automatically through technology), including:

  • Personal Identifiers: Information such as your name, email address, phone number, mailing address, or other contact details that you provide when registering for an account or contacting us.
  • Account Information: If you create an account, we collect your login credentials (username and password). We may also assign or collect an internal user ID or similar identifier associated with your account.
  • Financial and Payment Information: For processing payments, we collect billing details such as your invoicing address and payment method details.
  • Trading Account Information: If you choose to connect third-party trading accounts to RIXQuant, we will collect and store the information necessary to enable that connection.
  • Usage Data: Information about how you use our website and services, including log data such as your IP address, browser type, device type, and pages viewed.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our site.
  • Communications: Copies of communications you send to us and any responses we provide.
  • Compliance Information: We may collect certain information for legal compliance purposes, such as Know-Your-Customer (KYC) or anti-money laundering (AML) requirements where applicable.

How We Use Your Information

RIXQuant uses the collected information for the following purposes:

  • To Provide and Maintain Services: We use your information to operate our platform and deliver the algorithmic trading services you request.
  • To Process Payments: We use your financial and contact information to process subscription fees or other payments.
  • To Communicate with You: We may use your contact information to send you important notices or updates regarding your account and the services.
  • To Provide Customer Support: Information you provide and data about your usage may be used to troubleshoot and resolve issues.
  • To Improve and Develop Our Services: We analyze usage data and feedback to understand how our services are used and to make improvements.
  • To Enforce Terms and Protect Our Platform: We may use personal data to monitor for and prevent fraudulent, unauthorized, or illegal activities.
  • For Legal Compliance: We process your data as required by applicable laws and regulations.
  • For Marketing and Updates (with Consent): With your consent, we may use your email or contact information to send newsletters, updates about new features, or promotions.

Cookies and Tracking Technologies

RIXQuant's website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and for security purposes.

Types of Cookies We Use:

  • Strictly Necessary Cookies: Essential for the operation of our website and services.
  • Performance and Analytics Cookies: Collect information about how visitors use our website.
  • Functional Cookies: Allow our website to remember choices you make.
  • Security Cookies: Help identify and prevent security risks.

Managing Cookies: You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

How We Share Your Information

RIXQuant values your privacy. We do not sell your personal data to third parties. However, we may share your information in the following situations:

  • Within RIXQuant: Your information may be shared between our affiliated entities on a need-to-know basis.
  • Service Providers and Partners: We employ third-party companies and individuals to facilitate our services.
  • Legal and Regulatory Compliance: We may disclose your information to government authorities or law enforcement if required by law.
  • Business Transactions: Your information may be transferred as part of a merger, acquisition, or sale of assets.
  • Protection of Rights and Safety: We may share personal information when necessary to protect rights, property, or safety.

International Data Transfers

RIXQuant is based in the United Arab Emirates, but we may process and store your data on servers located in various countries. By using our services, you acknowledge that your information may be transferred to and processed in countries other than your own.

Data Security

RIXQuant takes the security of your personal data seriously. We implement a variety of technical and organizational measures to protect your information, including encryption, access control, security testing, and network security measures.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request confirmation and a copy of your personal data.
  • Correction: Request correction of inaccuracies.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to processing in certain circumstances.
  • Restriction: Request suspension of processing.
  • Data Portability: Request your data in a machine-readable format.
  • Withdraw Consent: Withdraw consent at any time.

Children's Privacy

RIXQuant's services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

Updates to this Privacy Policy

We may update or revise this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how RIXQuant is protecting your information.

Governing Law

This Privacy Policy, and any dispute arising from it, shall be governed by the laws of the United Arab Emirates.